Shipping Options
Holiday 2021 Shipping Deadlines
To receive by December 25, 2021, orders must be placed by Sunday, December 12th at 11:59 PM ET.
Order early to ensure on time delivery. Please note, fulfillment times and carrier shipping estimates may change without notice. We will make every effort to ship orders as quickly as possible, however once your package is in transit, we are not responsible for carrier delays, such as inclement weather or higher than expected shipment volume.
SHIPPING INFORMATION
Portmeirion Group Designs, LLC ships most packages via UPS Ground.
Delivery is free for individual orders over $150. For orders under $149.99 the rate is $12.00.
| Value of Order | Standard UPS Ground |
|---|---|
| Ships in 2-4 business days | |
| $0 – 149.99 | $12.00 |
| $150.00 and above | FREE |
Please add an additional $10 to the shipping rate for orders shipping to Alaska, Hawaii, Puerto Rico and US Virgin Islands. We are unable to ship outside of the US.
We can ship to APO/FPO addresses or PO Boxes, using either UPS SurePost or Federal Express SmartPost, both of which coordinate final delivery to the recipient through the US Postal Service. For shipments requiring UPS SurePost or FedEx SmartPost for delivery to a PO Box, please add 3-4 days to estimated ship time. There is no shipping time guarantees for delivery to APO/FPO addresses with these services.
Estimated shipping times apply to in stock merchandise. Please contact customer service to verify availability. Portmeirion Group Designs LLC retains the right to require signature for receipt of select orders. Allow 2-4 business days for your order to be processed in our distribution center in Waterbury, CT. Ground UPS shipments take 1-7 business days to reach any location in the continental US from our distribution center.
You will receive an email notice with the UPS tracking number when your order ships. If you have questions regarding your shipment, please contact Customer Service, toll free at (888)778-1471.
